Returns & Exchanges
At TIRTIR.GLOBAL, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we accept returns of unopened and unused products within 30 days of delivery.
Initiate Your Request
Contact our customer support team at [email protected] with your order number and the reason for the return to receive authorization.
Prepare the Package
Ensure the items are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.
Ship the Items
Affix the provided return label or use a trackable shipping service to send the package back to our designated fulfillment center.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing