Returns & Exchanges

At TIRTIR.GLOBAL, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we accept returns of unopened and unused products within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team at [email protected] with your order number and the reason for the return to receive authorization.

2

Prepare the Package

Ensure the items are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.

3

Ship the Items

Affix the provided return label or use a trackable shipping service to send the package back to our designated fulfillment center.

4

Receive Your Refund

Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing